Customer care

At Borcelle, we value our customers and strive to provide the best possible service Our customer care policy is designed to ensure that every customer is treated with respect and receives prompt and effective assistance. We are committed to resolving any issues or concerns that our customers may have in a timely and professional manner. If you have questions or concerns, please do not hesitate to contact us. We are to help!

Payments methods

We offer a variety of payment methods to make your experience as convenient as possible. You can pay with major credit cards, PayPal, and popular payment options. All transactions are processed securely to protect your personal and financial information. you have any questions concerns about our payment methods, please don't hesitate to contact us.

Shipping & return

Thank you for reaching out! Here's a sample shipping and return policy:

Shipping Policy:
We offer free shipping on all orders over $50 For orders under $50, a flat rate of $5 will be charged. Orders are processed within 1-2 business days and shipped via standard shipping, which takes 3- business days to arrive. We currently only ship within the United States.

Return:
We want you to be completely satisfied with your purchase. If for any reason you not, we accept returns within 30 days of purchase. initiate a return, please contact our customer service team borcelleonlistore@gmail.com. Once we receive your return, we will issue a refund to your original form of payment. Please note that shipping fees are non-refundable.